Isolated and vulnerable Erdington residents will be able to access essential support services thanks to an innovative new project being rolled out by Witton Lodge Community Association.
The Perry Common based organisation is launching Digit-All – its own IT lending Library – to provide older residents and others in need of digital literacy support with the tools, skills and knowledge they need to engage online.
Paul Tse, Flourishing Community Development Officer at Witton Lodge, said COVID19 has heightened an already pressing concern around digital literacy.
“As a result of the lockdown, a significant number of the services and activities which older residents are dependent on have moved online,” he said.
“The levels of digital poverty in Erdington were already quite high but this situation has seen even more adults become marginalised, unable to access the support they need. This puts them at greater risk of isolation, poor mental health and mobility difficulties. Our project seeks to redress this imbalance and prevent such suffering.”
Work being delivered by the Erdington COVID19 Taskforce and Witton Lodge’s employment and skills and health & wellbeing teams, has identified a number of people in urgent need of digital literacy support. Digit-All will address the three main areas of concern which have been identified – a lack of IT facilities, lack of connectivity and confidence and capability.
“We have purchased a range of portable IT equipment including laptops and tablets that will be available to lend to isolated, vulnerable adults,” added Paul.
“As part of the service offer we will also be providing users with a free data plan (and/or wireless dongles) to enable individuals to connect to the Internet where they wouldn’t ordinarily be able to.
“Digital skills training will also be available to help older adults learn how to use their devices and interact with others through platforms such as WhatsApp, Facebook or Zoom.”
Funding for the project has been acquired through the Erdington Neighbourhood Network Scheme – one of Birmingham City Council’s constituency-based networks, established to enable engagement with and investment in community assets which support older people to lead independent and connected lives.
Councillor Paulette Hamilton, Cabinet Member for Health and Social Care, said: “Neighbourhood Network Schemes have been set up to reduce isolation and improve social connectivity and wellbeing at a local level and in particular to support our older and more vulnerable citizens, keeping them active and engaged within their own localities.
”The evidence of work carried out by organisations like Witton Lodge during the COVID19 lockdown reveals that many of our older adults either do not have access to information technology that could help them be more in control of their lives, or do not have the confidence and ability to navigate the Internet to search for information and services that can help them remain independent.
“Digital-All is a proactive response to digital poverty that has become more apparent during COVID19 across our communities. I am excited and look forward to seeing the service develop and being rolled out across Birmingham’s neighbourhoods “
The project – as a prototype – launches this week with those already identified as being in urgent need of support the first to receive laptops and tablets. Following this initial trial period, the scheme will be rolled out to a wider audience across North Birmingham.