As your landlord we are here to help. To make it as easy as possible to report a repair, we have the following options.
When reporting your repair to us, please provide as much information as possible about the repair, so that we can resolve the situation as quickly as possible. Please let us know if you have an emergency such as a water leak, gas leak or electrical fault that could pose a danger to life.
Call our office on 0121 382 1930 from 9am – 5pm, Monday to Friday and speak directly to a member of our team.
Come And Speak To Us
Come to our office at Perry Common Community Hall and speak to a member of the team in person. Our normal office hours are 9am-5pm, Monday to Friday.
Report A Repair Out Of Hours
If your repair is an emergency and you need to call us outside our normal office hours, please call 0300 790 6555.
We do ask that this number is only used for emergency repairs. Please contact us during our office hours for all other repairs – and we will endeavour to deal with your repair as quickly as possible.
Report A Repair Online
Please use the form below to report your repair online. Please provide as much detail for the team as possible, with your name, address, type of repair and a description of the repair. You can also add photos to highlight the problem.
A member of our housing team will then be in contact to discuss the next steps.